Privacy policy
What we collect, why, and your rights.
Gomla Home protects its customers' data in accordance with Egyptian Personal Data Protection Law 151/2020. Your data is used only for the following purposes:
Fulfilling your orders and delivering them to the address you give us.
Contacting you about the status of an order or any question relating to it.
Improving the shopping experience and offering promotions suited to your interests — and this only where you have given explicit prior consent to receive them, with the ability to unsubscribe at any time.
What we collect
Your name, phone number, address and email address when you complete a purchase or create an account.
Electronic payment details, handled exclusively through secure payment gateways licensed by the Central Bank of Egypt. Bank card details are never stored inside Gomla Home's systems.
Our obligations to you
We do not share or sell your data to any third party for marketing purposes without your explicit consent.
We take the technical and administrative measures necessary to protect your data from any breach or unauthorised use, and will notify you and the competent authorities of any breach affecting your data, as the law requires.
You have the right to request access to the data we hold about you, to have it corrected, or to request its deletion, by contacting us directly — without prejudice to data we are required to retain for accounting or legal purposes.
We may share the minimum necessary — name, address and phone number — with our shipping partners, and only in order to complete the delivery.